Shipping policy

SHIPPING POLICY

Last updated: June 20, 2026

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Processing Time

All in-stock watches are carefully inspected and packaged before dispatch. Orders are typically processed and shipped within 2–5 business days of order confirmation.

Custom mod orders have a 4-week production turnaround from the date of order confirmation, after which the same processing and dispatch timeline applies.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

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Shipping Methods & Coverage

We ship worldwide from the United Kingdom. All orders are dispatched via a fully tracked and insured courier service. We do not offer untracked shipping — every order leaves our hands with full tracking and insurance cover, giving you complete peace of mind from dispatch to delivery.

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Estimated Delivery Times

Delivery times are estimates only and are not guaranteed. Once dispatched, typical delivery timeframes are:

Delivery times may be affected by customs processing, public holidays, carrier delays, or events outside our control. Ati's Watch Mods is not liable for delays once the order has been handed to the carrier.

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Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method available for your region. The cost will be clearly displayed before you complete your purchase.

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International Customs & Import Duties

International customers are responsible for any import duties, customs fees, taxes, or other charges levied by their local customs authority upon delivery. These charges are entirely outside our control and are not included in the product price or shipping cost.

We recommend checking your local customs regulations before placing an order. We are unable to refund shipping costs or customs fees in the event that a parcel is refused or returned due to unpaid customs charges.

All international parcels are declared at their full purchase value in accordance with UK customs law. We do not mark parcels as "gifts" or under-declare values — doing so is illegal and we will not do it under any circumstances.

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Order Tracking

Once your order has been dispatched, you will receive a tracking number by email. You can use this to monitor your delivery directly with the carrier. If you have not received a tracking email within 5 business days of your order confirmation, please contact us at schmak_attila@yahoo.com.

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Lost or Damaged Parcels

All orders are insured against loss or damage in transit. If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible at schmak_attila@yahoo.com with your order number and details. We will work with the carrier to investigate and resolve the issue as quickly as possible.

Please note that once a parcel has been delivered to the address provided at checkout, we are unable to accept responsibility for parcels that are subsequently lost or stolen.

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Incorrect Address

Please ensure your delivery address is correct at the time of placing your order. We are unable to redirect parcels once they have been dispatched. If a parcel is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-delivery at your cost.

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Contact

For any shipping-related queries, please contact us:

Ati's Watch Mods
18 Denton Grove
Walton-on-Thames
Surrey, KT12 3HE
United Kingdom

Phone: +44 7944 980146
Email: schmak_attila@yahoo.com